Questions & Answers


Am I able to buy cannabis online from THIS IS CANNABIS?

Yes! We offer an online ordering platform for in store express pickup and payment. Browse our online catalog HERE. At the current time, we are unable to take online orders for delivery.


Where does THIS IS CANNABIS get its cannabis from?

As a fully licensed non-medical cannabis retail store, we order all of our cannabis products directly from the British Columbia Liquor Distribution Branch (BCLDB) who source Health Canada approved products from Licensed Producers across Canada.

We are dedicated to offering a variety of premium products - if there is a certain product you would like to see us carry, let one of our team members know and we will do our best to have it in stock for your next visit!


Is there an age requirement for entering your store or purchasing cannabis?

In British Columbia, the minimum age required to purchase, possess, or consume cannabis is 19. Guests must be 19 years and older to be in the store.


I don't want to smoke cannabis. Are there other ways to consume it?

Of course! Other ways to use cannabis include inhalable and ingestible oil products, capsules, topicals, edibles, and beverages.


What are cannabinoids?

These are the chemical compounds within cannabis, the most common of which are THC (tetrahydrocannabinol) and CBD (cannabidiol).


What is the difference between THC and CBD?

THC is the principal psychoactive cannabinoid of cannabis. CBD will not cause a euphoric effect but is gaining the reputation as being responsible for many of the therapeutic benefits of cannabis. We carry a variety of premium products that have different levels of each of these cannabinoids.


How do I know which product is right for me?

THIS is a great question! The best thing to do is come on in and have a conversation with one of our team members. They are trained to suggest the product that will best achieve the outcome you are after. Cannabis and each consumption method will affect everyone differently. We always recommend starting low, and going slow.


What do I need to purchase cannabis?

Two pieces of ID are required to verify guests are 19 years or older. The first must be a government-issued ID that includes the holder's picture, legal name, and date of birth. The second must include holder's name and either the holder's photo or signature.


How much cannabis am I allowed to purchase and carry?

In British Columbia, individuals can purchase up to 30 grams of legal dried cannabis, or its equivalent in other forms. You may also possess up to 30 grams of legal dried cannabis, or its equivalent in other forms, in a public place, or up to 1,000 grams, or its equivalent in other forms, in your private storage.


Who can I speak with if I have questions about my product or experience?

Cody and Ryan, the owners of THIS IS CANNABIS, are always available to accept feedback and answer any questions or concerns you may have. They were born and raised in Chilliwack and have a genuine love for cannabis, business and their community. They can often be found at THIS IS CANNABIS serving valued clients or you can reach out to them directly at info@thisiscannabisretail.ca and they'll get right back to you.